Store Operations Director

6 days ago


Houston, Texas, United States Community Choice Financial Family of Brands Full time
About Us:

The Community Choice Financial Family of Brands is a leading provider of financial services, with a strong commitment to delivering exceptional customer experiences. Our goal is to empower individuals and families to take control of their financial futures.

Job Description:

We are seeking a highly skilled and experienced Store Operations Director to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, including sales, customer service, and inventory management.

Key Responsibilities:
  • Develop and implement effective strategies to improve store performance and increase sales revenue.
  • Lead and motivate a team of sales professionals to achieve sales targets and provide exceptional customer service.
  • Maintain high levels of customer satisfaction through effective issue resolution and conflict management.
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
  • Conduct regular performance reviews and provide constructive feedback to team members.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in a leadership role, preferably in the retail industry.
  • Proven track record of success in sales and team management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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