Insurance Customer Care Associate

2 days ago


Aragüés del Puerto, Huesca, United States System One Holdings, LLC Full time
Customer Service Opportunity

We have an exciting opportunity for a dedicated Insurance Customer Care Associate to join our team at System One Holdings, LLC. As a critical member of our customer service team, you will be responsible for resolving customer inquiries and providing exceptional support to our clients and their customers.

Main Responsibilities:
  • Answer customer calls, emails, and chats regarding product information, benefits, claims resolution, eligibility, and billing questions.
  • Proactively offer information and education to customers about various health, financial, and self-service programs.
  • Provide basic technical assistance and troubleshooting guidance for digital and electronic applications.
Requirements:
  • A High School Diploma or equivalent.
  • Less than one year of customer service experience.

This role offers a salary of $19/hour and is fully remote. You must live within a 30-minute drive from Fairfax, VA, and work Monday to Friday during core business hours.



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