Sales Associate Professional

3 days ago


Montgomery, Alabama, United States Carter'sOshKosh Full time

Job Title: Sales Associate Professional

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About Us:

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children.

We own the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace.

These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally.

They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx.

Job Description:

The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment.

The SA maximizes sales by ensuring a neat, clean, and organized store.

Responsible for the execution of operational activities and protecting Company assets through exceptional customer service.

The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.

Essential Job Functions:

  • Customer Focus:
    • Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
    • Meets customers needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
    • Expedites point of sale transactions at the time of the sale.
  • Brand Execution:
    • Ensures store visual standards are set to company direction.
    • Executes replenishment process, recovers, and cleans the sales floor to company standard.
    • Maintains solid product knowledge and merchandise presentation.
  • Drive Growth:
    • Minimizes store loss by providing exceptional customer service.
    • Maintains housekeeping standards to ensure a positive experience for customers and team.
    • Meets or exceeds company productivity standards for all operational processes.

Required Skills and Qualifications:

  • Demonstrated customer engagement skills.
  • Ability to handle multiple tasks concurrently.
  • High school diploma or GED preferred.
  • Ability to communicate effectively with customers and employees.
  • Retail/specialty apparel knowledge and experience preferred.

Salary Estimate:

$45,000 - $60,000 per year based on location and experience.



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