Patient Care Coordinator

2 days ago


Elizabeth, New Jersey, United States Sentara Full time
Job Summary

We are seeking a highly skilled Patient Care Specialist to join our team at Velocity Urgent Care. As a Patient Care Specialist, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within our Urgent Care Clinic.

Key Responsibilities
  • Schedule appointments and outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
  • Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
  • Respond to telephone and written inquiries from internal and external sources, such as patients, providers, and insurance companies.
  • Employ a high level of initiative and independent judgment to prioritize and handle incoming requests and difficult problems.
Requirements
  • Three years of clerical and customer service experience required.
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers required.
  • Experience with electronic medical record systems preferred.
Benefits

Velocity/Sentara offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and a 401(k) plan. We also offer career advancement opportunities and a family-friendly culture that encourages community involvement and growth.

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values diversity, inclusion, and belonging. We are committed to improving health every day and strive to be the healthcare choice of the communities we serve.



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