Pediatric Care Coordinator
1 week ago
As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your responsibilities will include scheduling appointments, answering patient questions, and performing a variety of complex administrative tasks to support patient care delivery.
Key Responsibilities- Schedule appointments or outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
- Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
- Respond to telephone and written inquiries from internal and external sources, such as patients, providers, and insurance companies.
- Employ initiative and independent judgment to prioritize and handle incoming requests and difficult problems.
We are seeking a highly skilled and experienced individual with a strong background in clerical and customer service. The ideal candidate will have:
- Three years of experience in clerical, customer service, or a related field.
- One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.
- Experience with electronic medical record systems is preferred.
Sentara Healthcare offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, a 401(k) or 403(b) plan, performance-based bonuses, and career advancement opportunities.
We are committed to creating a family-friendly culture that encourages community involvement and provides unlimited opportunities for development and growth.
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