Vehicle Maintenance Coordinator

4 days ago


Scottsdale, Arizona, United States Christian Brothers Automotive Full time

About This Role

This Automotive Service Advisor / Writer position is a fantastic opportunity to join a dynamic team at Christian Brothers Automotive. The ideal candidate will have a passion for delivering exceptional customer service, a strong ability to communicate effectively, and a desire to learn and grow within the company.

Salary: $45,000 - $60,000 per year, depending on experience

Job Responsibilities:

  • Greet every customer with hospitality and respect
  • Present solutions to properly repair vehicles in an easy-to-understand manner
  • Manage store workflow efficiently and effectively
  • Sell services consistently without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere
  • Communicate professionally on the phone
  • Build long-term relationships between the store, yourself, and the customer
  • Direct, coordinate, and participate in customer service activities
  • Shuttle customers as needed in CBA branded vehicle
  • Ensure repairs are performed to proper specifications
  • Work together as a team and assist other employees as needed

Requirements:

  • Current driver's license
  • Driving record acceptable to our insurance carrier
  • Proficiency in Windows-based computer software and automotive store applications
  • Experience in an automotive customer service role or equivalent

Additional Information:

  • Christian Brothers Automotive is an Equal Opportunity Employer
  • All 290+ locations offer modern facilities with manufacture-level diagnostic equipment and the latest factory scan tools
  • Technicians receive consistent workload, free training, full-time live support, and access to the Technician Assistance Center


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