Customer Service Representative
2 days ago
At Food Lion, we're committed to providing an easy, fresh, and affordable shopping experience to our customers. As a PT Customer Lead, you'll play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:- Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
- Maximize sales through excellent customer service and ensure a neat and clean presentation of the front-end area.
- Perform tasks such as cashiering, managing the front end, and running Food Lion To-Go orders as needed.
- Identify customers needing assistance and offer to take their order to their car.
- Maintain alertness and call for assistance when needed to service customers per service standards.
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all associates and applicants.
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