Concierge and Receptionist

2 days ago


Oregon City, Oregon, United States McLoughlin Place Senior Living Full time
Job Title: Weekday Concierge/Receptionist

We are seeking a highly skilled and compassionate Weekday Concierge/Receptionist to join our team at McLoughlin Place Senior Living. As the first point of contact for our residents, families, and visitors, this role requires excellent communication and interpersonal skills to provide a warm and welcoming experience.

Key Responsibilities:
  • Provide exceptional customer service to residents, families, and visitors, responding to inquiries and resolving issues in a professional and respectful manner.
  • Manage the lobby area, ensuring it is clean, neat, and inviting, and assist with promoting activities and events.
  • Respond to incoming calls, take messages, and forward packages for residents, while maintaining confidentiality and discretion.
  • Collaborate with the activity director and other team members to promote resident engagement and participation in community activities.
  • Follow company policies and procedures, and seek out opportunities to improve processes and enhance the resident experience.
Requirements:
  • High school diploma or equivalent required.
  • Ability to communicate effectively with residents, families, and staff, and possess strong organizational and follow-up skills.
  • Knowledge of word processing, spreadsheets, and email functions, and ability to learn new software and systems.
  • First Aid certification and ability to meet all health requirements, including health screening and TB clearance.
  • Must be 18 years or older and pass a drug screen and state-required fingerprinting and criminal background process.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) plan. If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, we encourage you to apply today


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