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Insurance Customer Service Specialist

2 months ago

Rainier, Oregon, United States Cascade Crest Insurance Full time
Job Summary

Cascade Crest Insurance, a leading provider of insurance services, is seeking a highly skilled Customer Service Representative to join our team.

This is a unique opportunity to work with a dynamic organization that values exceptional customer service and is committed to delivering a high standard of service to our policyholders.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to our clients in a professional and courteous manner.

Key Responsibilities:

  • Provide exceptional customer service to policyholders via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer service delivery
  • Stay up-to-date on product knowledge and regulatory requirements
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of customer service experience in the insurance industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong product knowledge and regulatory awareness

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Equal Opportunity Employer: Cascade Crest Insurance is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.