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Cross-Border Mobility Expert

2 months ago


San Francisco, California, United States Russell Tobin & Associates Full time




What are we seeking in our Global Mobility Specialist?


Russell Tobin & Associates, a prominent player in the social media services sector, is in search of a Global Mobility Specialist to join our remote team.

Employment Type: Contract/ Remote

Compensation: $36-$42/hr, based on experience

Key Responsibilities:

  • Engage with employees, management, recruiters, and various internal departments to offer guidance and clarity on immigration, relocation, and global movement processes by addressing fundamental inquiries submitted to the team.
  • Initiate and oversee immigration cases while collaborating with immigration counsel for visa assessments.
  • Coordinate with our relocation partners and maintain close communication with employees and recruiters throughout the processing phase to ensure seamless transitions.
  • Perform basic data transactions in Workday, our HR information system, to ensure data accuracy and compliance.
  • Provide necessary employee information to our accounting teams for invoice processing, ensuring accuracy in our billing procedures.
  • Collaborate with vendors and suppliers to guarantee that service levels align with relocation objectives.
  • Maintain mobility and immigration trackers, as well as process documentation related to international assignments, relocations, or immigration initiatives.
  • Assist the Global Mobility team with tasks related to international assignments and permanent transfers.
  • Work in partnership with the Global Mobility team on case initiations and inquiries.
  • Offer general administrative support to the Global Mobility team as required.
  • Keep Workday data updated for mobility and immigration matters (e.g., entering certificate of coverage dates, visa types and expirations, assignment letters, etc.).
  • Serve as the primary contact for right-to-work escalation inquiries from the People Care team.
  • Maintain employee-facing documents and process documents for recruiters and HR business partners.

Qualifications:

  • At least 2 years of general HR experience; preferably 2 years in immigration, global mobility, or relocation management within a fast-paced, multinational organization.
  • 2+ years of experience coordinating with vendors to achieve objectives and meet deadlines.
  • Familiarity with HRIS tools (Workday preferred) and the ability to create, review, and utilize data from exports and dashboards.
  • Process-oriented with exceptional communication skills, strong initiative, follow-up abilities, and a customer-service mindset are essential for this role.
  • Ability to work efficiently, manage daily tasks independently, and meet specified deadlines.
  • Strong attention to detail with a keen ability to identify and resolve data discrepancies.
  • Technical proficiency and demonstrated capability to leverage technology tools for efficiency, process improvement, and enhanced client experience.
  • Comfortable navigating ambiguity and using sound judgment to reach resolutions.
  • Experience reviewing company policies and practices to determine appropriate actions.
  • Proficient in Google Suite applications including Docs, Sheets, and Slides.
  • Proficient in Microsoft Office Suite applications including Word, Excel, and PowerPoint.
  • Demonstrated ability to manage multiple projects and be an effective team player.
  • Process improvement mindset.
  • Willingness to learn new skills and adapt to a rapidly changing business environment and global growth.
  • Proven ability to work with diverse employee populations and assess varying needs.

Benefits offered by Russell Tobin:

Russell Tobin provides eligible employees with comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k) retirement savings plan, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with select vendors.

#CB

Compensation: $36-$42/hr, based on experience