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Automotive Lead Specialist
2 months ago
Firestone Complete Auto Care is a prominent name in the automotive service industry, dedicated to providing exceptional tire and auto care solutions. With a vast network of locations across North America, we are committed to fostering a supportive and inclusive work environment. Our team members are valued for their contributions and are integral to our mission of delivering superior quality service. We offer competitive compensation, comprehensive training programs, performance incentives, and robust benefits to ensure our employees thrive both personally and professionally.
Position SummaryWe are pleased to offer a sign-on bonus of $2,000 for first-time hires.
The Lead Specialist role requires a blend of technical proficiency and leadership skills to effectively diagnose and address complex automotive issues while guiding a team to enhance customer satisfaction.
Our compensation model is performance-based, utilizing a flat-rate pay system that rewards skilled professionals for each completed task, promoting efficiency and ensuring fair compensation for expertise and commitment.
Pay Range: $46.51 per hour.
Key Responsibilities- Diagnose and repair systems including brakes, hydraulics, exhaust, fuel ignition, electrical, suspension, alignment, air conditioning, and computer systems.
- Clearly communicate technical diagnoses and necessary repairs to customers without mechanical backgrounds.
- Stay updated with evolving automotive technologies through ongoing paid training.
- Mentor and assist fellow technicians in executing technical tasks.
- Maintain a valid driver's license and the ability to operate both customer and company vehicles.
- Possess a minimum of 5 years of automotive repair experience, completion of a Vocational-Technical School program, or equivalent qualifications.
- Hold A.S.E. certification in at least five of the A1-A8 categories (L1 may count as one of the five), with new hires given up to two years to comply if they have similar external qualifications.
- Ensure compliance with Federal, State, and Local licensing and certification requirements.
- Effectively convey technical information to non-technical individuals.
- Demonstrate proficiency in reading, writing, and mathematics.
Health benefits commence on the first day of employment for all full-time employees:
- Paid vacation and holidays.
- On-the-job training and company-sponsored ASE certifications.
- Tuition reimbursement opportunities.
- 401(k) matching program.
- Vision and dental coverage.
- Access to an on-demand pay program.
- Professional Development: We provide resources to help you advance your career at any stage.
- Community Engagement: We actively participate in and contribute to our local communities.
- Integrity and Teamwork: Our family-oriented culture drives us to uphold high standards in all our endeavors.
