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Inn Public Area Attendant

2 months ago

Asheville, North Carolina, United States The Biltmore Company Full time
Job Summary

The Biltmore Company is seeking a highly motivated and detail-oriented Public Area Attendant to join our team. As a Public Area Attendant, you will be responsible for maintaining the cleanliness and organization of public areas within the Inn, ensuring a high level of guest satisfaction.

Key Responsibilities
  • Clean and maintain public areas, including bathrooms, hallways, employee areas, pool area, terraces, and verandas
  • Dust, vacuum, polish furniture, and sanitize bathrooms
  • Responsible for floor care, ash urns, outdoor furniture, and pool supply replenishments
  • Deep clean projects within areas as needed
  • Provide exceptional guest service and respond to guest requests in a timely manner
Requirements
  • Previous experience in a similar custodial/janitorial/housekeeping position is preferred
  • Commitment to delivering world-class guest service and ability to work successfully as part of a dynamic, guest-service oriented team
  • Outstanding attention to detail and ability to perform essential job functions with speed and accuracy
  • Strong organizational and time management skills
  • Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments
  • Ability to be proactive and take initiative as appropriate
  • Should be able to anticipate and understand guest needs
  • Ability to work independently and under deadlines, and exercise good judgment
Physical Requirements
  • Lift, carry, push and pull 2550 pounds frequently
  • Ability to climb stairs and ladders
  • Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc.
Benefits
  • Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
  • Free employee meals for each shift
  • Up to 12 Biltmore Tickets annually
  • Employer subsidized health, life, dental, vision, and short term/long-term disability insurance (for Full-Time positions)
  • Paid vacation, holiday, sick/emergency leave (for Full-Time positions)
  • Discounts to estate retail shops and restaurants, and other area businesses for all employees