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Specialty Manufacturer Seeks Experienced Field Service Representative

1 month ago

Uniontown, Alabama, United States gpac Full time
Job Title: Field Service Representative

A leading manufacturer of specialty products for the metal industry is seeking a skilled Field Service Representative to join their team.

Job Summary:

The Field Service Representative will be responsible for assembling equipment at various client sites throughout the western hemisphere. This role requires excellent communication skills, mechanical aptitude, and the ability to work independently.

Key Responsibilities:
  • Pre-assembly of equipment at vendor sites
  • Installation of equipment at customer sites
  • Training of customer operators and maintenance personnel
  • Answering customer questions in consultation with the Project Manager
  • Coordinate customer spare part needs with the Parts Manager
  • Preparing company field service reports for OEM/Customer
  • Assist/Inform electrical supplier during installation and commissioning of equipment
  • Speak with Project Manager regarding new developments to ensure knowledge of equipment prior to going to job site
Requirements:
  • Good customer service skills and professional appearance
  • Comfort speaking as a company representative with a line worker, maintenance manager, or client's CEO
  • 4-6 years experience in maintenance or service role
  • Good Mechanical Aptitude and Strong Writing Ability
  • Previous experience with hydraulics, pneumatics, robotics, electrical system, and powertrain components, etc. associated with assembly, integration, and service of specialized equipment
  • Strong organizational skills and positive attitude
  • Knowledge of inventory management, invoicing, and safe work practices
  • Ability to adapt in a fast-paced environment

Please submit a resume for Field Service Representative for consideration. Only those qualified applicants that provide a resume will be contacted. Salary depending on Experience. All applicants must be able to work in the United States without restriction.