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Senior Patient Access Coordinator
2 months ago
We are seeking a highly skilled and experienced Senior Patient Access Specialist to join our team at Ensemble Health Partners. As a key member of our revenue cycle management team, you will play a critical role in ensuring the smooth and efficient flow of patient information and financial transactions.
Key Responsibilities- Perform admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely completion of medical necessity and compliance checks.
- Assign accurate MRNs, collect insurance information, and process physician orders while providing excellent customer service.
- Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
- Conduct audits of accounts and ensure accurate and timely completion of forms to meet audit standards.
- Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information.
- Explain general consent for treatment forms to patients/guarantors/legal guardians, obtain necessary signatures, and witness names.
- Review eligibility responses in insurance verification systems and select applicable insurance plan codes.
- Distribute and document designated forms and pamphlets, including the Advanced Beneficiary Notice (ABN) software.
- Certified Healthcare Access Associate (CHAA) and/or Certified Revenue Cycle Representative.
- 2-3 years of experience in patient access or leadership roles.
- Comprehensive knowledge of revenue cycle, including admission, billing, payments, and denials.
- Understanding of patient insurance processes for obtaining authorizations and benefits verification.
- Knowledge of medical terminology, CPT, or procedure codes.
We are a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Our mission is to empower our people to challenge the status quo and make a meaningful difference in the lives of our patients and communities.
We offer a comprehensive benefits package, professional development opportunities, and a culture that values collaboration, growth, and innovation. If you are a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.
