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Field Service Technician

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Louisville, Kentucky, United States Sungrow Power Supply Co., Ltd. Full time
Solar Inverter Technician Job Summary

Sungrow Power Supply Co., Ltd. is seeking a skilled Solar Inverter Technician to join their team in the USA. As a key member of the field service operation, this role will support the commissioning, warranty, and operations and maintenance of solar inverters and energy storage systems.

About Sungrow

Sungrow is a global leading provider of PV inverters and energy storage systems, with over 515 GW of power electronic converters installed worldwide. Founded in 1997, Sungrow has a strong 27-year track record in the PV space and is recognized for its innovative products and solutions.

Key Responsibilities:
  • Perform technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverters and/or BESS systems, PCS, batteries, and ancillary equipment.
  • Perform general troubleshooting and diagnosis under Sungrow's maintenance and repair guidelines.
  • Support and perform pre-commissioning and commissioning of solar inverters and BESS systems within schedule and work plans.
  • Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients.
  • Provide feedback to the engineering and project team on possible mechanical and electrical design improvements.
  • Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments.
  • Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow's controllers and F&G systems as needed.
  • Accurately describe troubleshooting sequences and procedures which they have observed.
  • Identify and document basic mechanical and electrical issues and problems.
  • Perform basic corrective maintenance.
  • Create/modify Field Service procedures for safety troubleshooting and maintenance if required.
  • Work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations.
  • Verify and comply with engineering documentation standards and test procedures.
  • Complete documentation in a timely and organized fashion.
  • Follow level-appropriate standard operating procedures.
  • Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirements.
Requirements:
  • Associate's Degree in an Engineering or Computer Science Discipline from an accredited university or college.
  • Renewable industry experience is desired.
  • Power Electronics experience is desired.
  • OSHA 10 certificate within 12 months of date of hire.
  • NFPA 70e certificate within 12 months of date of hire.
Competencies:
  • Strong demonstration of workplace safety practices.
  • Understands and follows a Safety Plan.
  • Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis.
  • Designated as Authorized Person for LOTO.
  • Compliant with environmental safety requirements.
  • Can utilize and inspect appropriate safety and fall protection equipment.
Minimum Requirements:
  • Proficient in the use of Microsoft Office, including Word, Excel, Outlook, PowerPoint.
  • Motivated self-starter with complex problem-solving abilities.
  • A 'completer-finisher' taking accountability for ideas from inception to delivery in an environment that requires robust metrics to confirm success.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts.
  • 3 plus years of overall experience in a technical field.
  • 2 years of experience in solar inverters or BESS.
  • Must possess the ability to work with test equipment and hand tools as required.
  • Must be able to closely follow instructions and pre-established procedures/SOP to perform the duties of the job.
  • Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
  • OSHA, NFPA70A, Electrical Safety.
  • Experience and/or certification with MV transformers a plus.
Travel:
  • 80% Plus.
Work Location and Status:
  • Full time, Louisville, KY area.
  • No visa/legal sponsorship.
Compensation:
  • Compensation commensurate with experience.
  • Competitive benefits package and employee programs.
  • Strong personal and company growth opportunities.