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Technical Business Systems Analyst

2 months ago

Houston, Texas, United States Coolsnail Full time
Job Title: Technical Business Systems Analyst

Coolsnail is seeking a skilled Technical Business Systems Analyst to join our team.

Key Responsibilities:

  • Monitor CORE Inbox for Alerts on Assets and take appropriate action with Technical Lead, CORE Manager, or Fleet Manager.
  • Provide technical information for Fleet Managers to facilitate customer service with dealers for trouble calls.
  • Document issues and status through the Sales Force Platform.
  • Communicate noted issues to Customers through CORE Email.

Requirements:

  • High School Diploma, GED or Equivalent.
  • 1-3+ years working on machinery such as combustion engines, hydraulic systems, or pneumatic devices.
  • 1-3+ years working with analytical data, utilizing quantitative analysis, preferably in data science, or engineering.

Technical Skills:

  • Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes.
  • Working knowledge and mechanical skill set including the use of hand tools, measuring tools.

Soft Skills:

  • Strong written and verbal communication.
  • Experience with Microsoft Office Skills.

Work Environment:

Office.

Language: en-US