Medical Respite Case Manager

1 week ago

Detroit, Michigan, United States The Salvation Army USA Central Territory Full time

Job Summary:

We are seeking a skilled Case Manager to join our team at The Salvation Army USA Central Territory. As a Case Manager, you will play a vital role in coordinating care for clients of Safe Harbor and Medical Respite, promoting their access to treatment services and supporting their adoption of healthy behaviors.

Key Responsibilities:

  • Serve as a case manager to Safe Harbor and Medical Respite clients, providing guidance and support to help them navigate the healthcare system.
  • Assess the social needs of program participants and provide resources to help them overcome barriers to care.
  • Direct, advocate, and support clients in gaining prior authorization and coordination of treatment and integrated health services.
  • Advise clients on issues related to risk prevention, diagnostic screenings, and community resources that improve social determinants of health outcomes.
  • Maintain accurate and timely case records in accordance with Harbor Light standards.
  • Assist with transporting clients to scheduled health appointments or referral sites, as needed.
  • Establish trusting relationships with patients and their families, providing general support and encouragement.
  • Develop and promote adherence to documented care plans, in coordination with patients, primary care providers, and/or behavioral health providers.
  • Participate in educational courses, seminars, workshops, current literature, and in-service meetings to enhance treatment skills.
  • Establish and maintain a nurturing and supportive environment.
  • Document professional and timely information in the electronic medical records system.

Requirements:

  • A bachelor's degree in social work or an equivalent comparable human services field is required.
  • Experience in case management is preferred.

Skills and Qualifications:

  • Ability to effectively present information one-on-one, with co-workers, and groups.
  • Knowledge and skill sufficient to use community resources necessary for independent living.
  • Ability to understand and carry out written, verbal, and/or demonstrated instructions.
  • Able to work alone and as part of a team.

Computer Skills:

  • Proficient personal computer skills, including email, internet, word processing, and spreadsheet software.

Certifications and Licenses:

  • Valid Michigan Chauffeur License and approved by The Salvation Army MVR.
  • Community Health Worker certified within 6 months of hire.
  • Complete Safe From Harm training, and keep current as needed.

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