Medical Respite Case Manager
4 weeks ago
Job Summary:
We are seeking a skilled Case Manager to join our team at The Salvation Army USA Central Territory. As a Case Manager, you will play a vital role in coordinating care for clients of Safe Harbor and Medical Respite, promoting their access to treatment services and supporting their adoption of healthy behaviors.
Key Responsibilities:
- Serve as a case manager to Safe Harbor and Medical Respite clients, providing guidance and support to help them navigate the healthcare system.
- Assess the social needs of program participants and provide resources to help them overcome barriers to care.
- Direct, advocate, and support clients in gaining prior authorization and coordination of treatment and integrated health services.
- Advise clients on issues related to risk prevention, diagnostic screenings, and community resources that improve social determinants of health outcomes.
- Maintain accurate and timely case records in accordance with Harbor Light standards.
- Assist with transporting clients to scheduled health appointments or referral sites, as needed.
- Establish trusting relationships with patients and their families, providing general support and encouragement.
- Develop and promote adherence to documented care plans, in coordination with patients, primary care providers, and/or behavioral health providers.
- Participate in educational courses, seminars, workshops, current literature, and in-service meetings to enhance treatment skills.
- Establish and maintain a nurturing and supportive environment.
- Document professional and timely information in the electronic medical records system.
Requirements:
- A bachelor's degree in social work or an equivalent comparable human services field is required.
- Experience in case management is preferred.
Skills and Qualifications:
- Ability to effectively present information one-on-one, with co-workers, and groups.
- Knowledge and skill sufficient to use community resources necessary for independent living.
- Ability to understand and carry out written, verbal, and/or demonstrated instructions.
- Able to work alone and as part of a team.
Computer Skills:
- Proficient personal computer skills, including email, internet, word processing, and spreadsheet software.
Certifications and Licenses:
- Valid Michigan Chauffeur License and approved by The Salvation Army MVR.
- Community Health Worker certified within 6 months of hire.
- Complete Safe From Harm training, and keep current as needed.
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