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Night Auditor at Sugarbush Resort

2 months ago

Richmond, Vermont, United States Sugarbush Resort Full time
Resort Overview

Sugarbush Resort is a year-round destination offering exceptional skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, and a fully appointed Health and Recreation Center. We are seeking a dedicated individual to join our team and deliver an unparalleled guest experience.

Benefits
  • Free skiing and riding privileges at Sugarbush and Alterra Mountain Company resorts for eligible employees and their dependents.
  • Discounted rates at non-Alterra-owned Ikon Pass destinations.
  • Free golf and health & recreation center membership for eligible employees and their dependents.
  • Vacation and sick time off to rest, relax, recharge, or recover.
  • Generous discounts on food & beverage, apparel, and outdoor gear.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
  • 401(k) plan with generous company match.
  • Paid parental leave of up to 6 weeks for eligible employees.
  • Employee housing (subject to availability and commitment).
Position Summary

We are seeking a Front Desk Agent with a strong eye for guest service to join our team at Clay Brook, a four-star luxury slope side residency at the heart of Sugarbush Resort's Lincoln Peak Village. This is a full-time year-round 5-day/week opportunity with night shifts from 11pm-7am. The ideal candidate will have a professional personality, experience at a hotel/front desk, and the ability to maintain a friendly, responsive, helpful, and knowledgeable attitude while juggling many demands and sometimes difficult guests.

Responsibilities
  • Greet owners/guests, answer phones, check owners/guests in/out, provide information about the resort and the Mad River Valley, process charges in selling resort products/services, respond to owner/guest needs, balance owner/guest accounts, and work with the resort's information systems and different departments.
  • Ensure positive, accurate, prompt, and courteous service while putting the guest's interests first.
  • Take care of delegated tasks assigned by manager and follow/complete your shift checklist.

Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.