Sales Associate
4 weeks ago
Carter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and sales support in our retail stores. As a Sales Associate, you will be the first point of contact for customers, providing a warm and welcoming experience. You will be responsible for assisting customers with product styles, features, and benefits, as well as resolving issues and balancing multiple customers in a fast-paced retail environment.
Key Responsibilities:
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled
About Carter's/OshKosh:
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
What We Offer:
• Schedules that fit your life
• Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
• Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's/OshKosh.
Why Work for Carter's/OshKosh:
Carter's/OshKosh is a place where you can grow, learn, and make a difference. We are committed to creating a diverse and inclusive environment where everyone feels valued and respected. Our employees are our greatest asset, and we are proud to offer a range of benefits and opportunities to help you succeed in your career and beyond.
Equal Opportunity Employer:
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
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