Retail Sales Associate

3 days ago


Naperville, Illinois, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service, engaging with customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Accurately ring customer purchases and returns, and count change back to customers
  • Promote credit and loyalty programs to customers
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Process and prepare merchandise for the sales floor, following company procedures and standards
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
Requirements
  • Possess excellent customer service skills and a strong ability to work with customers
  • Able to work a flexible schedule to support business needs
  • Possess strong communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Able to lift heavy objects with or without reasonable accommodation
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.



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