Technical Product Owner

4 days ago

Raleigh, North Carolina, United States Nelnet Full time
About Nelnet

Nelnet is a professional services company that provides payment technology, education services, and learning management solutions to education and faith-based organizations. With over 40 years of experience, we've been serving our customers, associates, and communities to make dreams possible.

Job Summary

We're seeking a skilled Marketing Technology Product Owner to oversee the marketing technologies that ensure efficient operations. As a key member of our team, you'll work closely with cross-functional teams to guarantee that our event technology aligns with business needs and provides a smooth experience for participants.

Responsibilities
  • Ensure effective utilization of assigned products and operating as administrator, train and support both users and stakeholders.
  • Continuously work to improve product ROI by communicating product road maps to internal users and educate them on the benefits and application of enhancements.
  • Strategize on the integration of the marketing technology stack to provide the best user experience and the most convenience for customers and associates.
  • Monitor data quality within marketing technology products.
  • Act as a subject matter expert on assigned products, including performing technical reviews, leading product evaluation processes, and making informed recommendations to Marketing leadership.
  • Bridge the gap between pain point identification and solution selection while empathizing and collaborating with stakeholders.
  • Manage relationship with assigned vendors, integration partners, and technical resources. This includes maintaining vendor contracts, contact information, and communication activity within the CRM tool.
  • Present about solutions or industry trends to internal or external audiences as needed.
Requirements
  • Bachelor's Degree or equivalent (Marketing, IT, or Business preferred).
  • Minimum of 2 years of marketing experience.
  • Experience utilizing technology focused on marketing or customer experience.
What We Offer

We offer a comprehensive benefits package, including medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Click here to learn more about our benefits: LINK

Equal Opportunity Employer

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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