Senior Field Support Specialist
4 days ago
About the Role
">We are seeking a highly skilled Senior Field Support Specialist to join our AV Service team. As a key member of our technical support team, you will be responsible for providing expert field service and technical support to our clients across the US.
">Responsibilities:
">- ">
- Provide on-site customer support and installations.">
- Install and configure Evertz products and systems at customer sites.">
- Deliver product training to customers and ensure they are comfortable with using our technology.">
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.">
- Maintain accurate records of customer interactions and issue resolutions.">
Qualifications:
">- ">
- Bachelor's degree in Electrical, Electronic, or Computer Science.">
- 3+ years of experience in field service, technical support, or a related field.">
- Strong knowledge of IP networking, server hardware, and Linux operating systems.">
- Excellent communication and problem-solving skills.">
- Ability to work in a fast-paced environment and prioritize multiple tasks.">
- Valid driver's license and ability to travel extensively within the US.">
What We Offer
">We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.
">About Evertz Microsystems
">Evertz Microsystems is a leading global provider of high-technology solutions for the broadcast, film production, and post-production industries. Our innovative products and services empower customers to create exceptional content and experiences.
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