Senior Field Support Specialist

4 days ago


Salt Lake, Utah, United States Evertz Microsystems Full time

About the Role

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We are seeking a highly skilled Senior Field Support Specialist to join our AV Service team. As a key member of our technical support team, you will be responsible for providing expert field service and technical support to our clients across the US.

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Responsibilities:

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  2. Provide on-site customer support and installations.">
  3. Install and configure Evertz products and systems at customer sites.">
  4. Deliver product training to customers and ensure they are comfortable with using our technology.">
  5. Respond to customer inquiries and resolve technical issues in a timely and professional manner.">
  6. Maintain accurate records of customer interactions and issue resolutions.">
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Qualifications:

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  • Bachelor's degree in Electrical, Electronic, or Computer Science.">
  • 3+ years of experience in field service, technical support, or a related field.">
  • Strong knowledge of IP networking, server hardware, and Linux operating systems.">
  • Excellent communication and problem-solving skills.">
  • Ability to work in a fast-paced environment and prioritize multiple tasks.">
  • Valid driver's license and ability to travel extensively within the US.">
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What We Offer

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We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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About Evertz Microsystems

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Evertz Microsystems is a leading global provider of high-technology solutions for the broadcast, film production, and post-production industries. Our innovative products and services empower customers to create exceptional content and experiences.



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