U-Box Customer Care Representative

8 hours ago


Panorama City, California, United States U-Haul Full time
Job Summary

U-Haul is seeking a motivated and customer-focused U-Box Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of U-Box containers to customers.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload U-Box containers, ensuring they are properly secured and delivered to the correct location.
  • Participate in ongoing continuous education through U-Haul University to stay up-to-date on company policies and procedures.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise during the delivery process.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. Must be able to move a minimum of 50 pounds assisted or unassisted.

U-Haul Offers
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.


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