Network Engineer
2 weeks ago
This is a professional (working) level position responsible for maintaining the operation of select LAN/WAN related network monitoring services according to higher education system policies and procedures.
Key Responsibilities- Responds to network service monitoring interruptions.
- Works with vendors, staff, management, and customers to ensure monitoring tools are providing sufficient visibility and functionality.
- Monitors network utilization trends, gathers statistics, and analyzes data for proactive network capacity planning.
- Develops and supports tools for monitoring and automation.
- Provides consultation, technical expertise, information and support to central office staff, USG institutions and other customers.
- Monitors network performance and integrity.
- Troubleshoots the configuration, reconfiguration, and installation of networking equipment.
- Installs new network devices.
- Documents processes and procedures related to job functions.
- Schedules network maintenance.
- Works as a member of a 24 hour on-call rotation for network emergencies and outages.
- Performs related duties as assigned.
- Baccalaureate degree preferred, or equivalent combination of education, training, and experience.
- Over three years of related experience required.
- Proficiency with complex technical troubleshooting including root-cause analysis, mitigation, and developing solutions.
- Proficiency with application development, support, troubleshooting, and coding.
- Proficiency with full-stack development.
- Proficiency with scripting tools such as Python, PHP, and bash.
- Proficiency with database design and management including SQL.
- Proficiency with enterprise network concepts including routing, switching, load balancers, firewalls, data centers, LAN, and WAN.
- Experience with network automation using technologies such as Ansible, Python, JavaScript, PHP, etc.
- Experience using software development APIs.
- Knowledge of networking protocols and concepts.
- Knowledge of Board of Regents policies and procedures.
- Skill in collaborating with multiple constituents.
- Skill in decision making and problem solving.
- Skill in interpersonal relations and in dealing with the public.
- Skill in oral and written communication.
- Ability to respond diplomatically to sensitive and critical issues.
- Ability to effectively multi-task.
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