Restaurant Team Member

6 days ago


San Jose, California, United States Papa John's - Bagpiper Full time
Job Description

The Customer Experience Specialist role at Papa John's - Bagpiper is an exciting opportunity to deliver exceptional quality and service to our customers. The successful candidate will perform assigned workstation duties, including making quality products, preparing ingredients, taking orders, and providing positive and professional interaction with customers. Key responsibilities include accurately using the FOCUS System, processing cash and credit card transactions, and supporting sales efforts by suggestively selling to increase the check average. A High School diploma or GED is preferred, and Serv-Safe/Local or State Food Service Certification is also a plus. We are an equal opportunity employer and use eVerify to confirm U.S. Employment eligibility. The ideal candidate will be a team player with a strong commitment to delivering a great customer experience and upholding the Papa John's standards.

Responsibilities
  1. Perform assigned workstation duties, ensuring quality products and services are delivered to our customers.
  2. Work as part of a team, assisting each other by being on time for shifts, supporting other workstations during shifts, and completing all closing duties.
  3. Accurately use the FOCUS System, process cash and credit card transactions, and support sales efforts by suggestively selling to increase the check average.

Key Ingredients

  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.


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