Warehouse Operations Manager

2 days ago


South Boston, United States Dollar General Full time
Job Summary:

As a Warehouse Supervisor II at Dollar General, you will play a critical role in ensuring the efficient receipt, stocking, and shipment of merchandise. You will supervise employees who operate rolling stock equipment and/or automated equipment, and be responsible for reviewing WMS reports, notifying WMS personnel regarding shutdowns or other WMS failures, and utilizing Standard Operating Procedures to resolve and correct problems.

Key Responsibilities:

• Review WMS reports to identify areas for improvement and notify WMS personnel of any shutdowns or failures.
• Utilize Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
• Review reports to determine daily department staffing levels and review staffing plans with the Inbound/Outbound Manager.
• Develop continuity in the utilization of the Labor Transfer pay program.
• Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
• Partner with the Training Department to monitor new employee development tracking.
• Plan daily production goals and utilize the Productivity Improvement Plan process to identify areas for improvement.
• Review quality measurements and report status to the Inbound/Outbound Manager.
• Maintain employee records on a daily basis and support safety programs to reduce or eliminate employee injuries.
• Conduct annual employee reviews and merit increase evaluations, and interview and select candidates for employment in partnership with the Human Resources department.
• Perform counseling sessions and be empowered to dismiss employees in applicable situations.

Requirements:

• Understanding of inventory accounting and knowledge of specific inbound or outbound functions within the distribution center.
• Strong attention to detail and demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication.
• Good oral and written communication skills, including interviewing skills.
• Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
• Automated distribution center experience preferred, as well as two or more years of supervisory experience and Warehouse Management System (WMS) experience preferred.

Working Conditions:

• Must be able to physically move throughout the distribution center to monitor the flow of merchandise.
• Exposure to changing climatic conditions, dust, lighting, and noise.
• Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.

Dollar General is an Equal Opportunity Employer.

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