TJ Maxx Store Lead

5 days ago


Bossier City, Louisiana, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Home Department Lead to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Experience
    • Create a positive internal and external customer experience by engaging and interacting with all customers.
    • Role model exceptional customer service and ensure Associates are providing a high level of service to customers.
  • Merchandising and Operations
    • Execute receiving and merchandising standards to ensure merchandise is properly tagged, hung, secured, and coded.
    • Train and mentor Associates on established merchandising and processing principles.
    • Organize and rotate back stock for easy replenishment and maintain all organizational, cleanliness, and recovery standards for the backroom area.
  • Leadership and Development
    • Communicate effectively with management and Associates to ensure efficient flow of goods to the sales floor.
    • Monitor productivity of team and coach as necessary to ensure Associates are completing tasks and activities according to store plan.
    • Partner with Management on Associate training needs to increase effectiveness and ensure adherence to all labor laws, policies, and procedures.
  • Other Responsibilities
    • Promote credit and loyalty programs and support and participate in store shrink reduction goals and programs.
    • Promote safety awareness and maintain a safe environment for Associates and customers.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others and has 1 year retail and 6 months of leadership experience.
Benefits

TJ Maxx offers a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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