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Books-A-Million: Retail Operations Supervisor

2 months ago

Bossier City, Louisiana, United States Books-A-Million Full time

Position: Retail Operations Supervisor at Books-A-Million

Location: Not Specified

Experience: Not Specified

About Us: At Books-A-Million, we are passionate about the world of literature, entertainment, and culture. Our mission is to create a vibrant community for book lovers and enthusiasts of all things pop culture. We are seeking a Retail Operations Supervisor who embodies this passion and is ready to lead our team in delivering exceptional customer experiences.

Key Responsibilities:

  • Assist the Store Manager in achieving sales objectives and driving performance metrics.
  • Recruit, mentor, and retain a dynamic team that shares a love for books and media.
  • Ensure operational excellence by balancing effective management practices with a customer-centric approach.
  • Monitor inventory control and loss prevention strategies to safeguard store assets.
  • Provide insightful knowledge of books, music, and pop culture to enhance customer engagement.
  • Collaborate with leadership and corporate partners to analyze trends and customer feedback.
  • Utilize sales data to inform strategies and optimize store performance.
  • Curate an inviting store atmosphere through effective merchandising and community involvement.
  • In partnership with the Store Manager, develop a high-performing team focused on customer satisfaction.

Qualifications:

  • A minimum of six months of experience in retail management, demonstrating a track record of success.
  • Strong communication and operational skills, including experience in payroll, reporting, and merchandising.
  • A genuine enthusiasm for books, music, comics, and pop culture.
  • A high school diploma or GED; a degree is a plus.
  • Ability to adapt to the fast-paced retail environment and tackle challenges with resilience.

Join us at Books-A-Million, where your passion for literature and culture can thrive in a rewarding career