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Fraud Analyst

2 months ago

Draper, Utah, United States Goldman Sachs Full time
{"Responsibilities": "Key Responsibilities
  • Determine the appropriate course of action to protect the bank's assets, working closely with supervisors on complex cases.
  • Place holds on accounts suspected of fraudulent activity, tracking and documenting actions taken to meet audit and compliance requirements.
  • Communicate professionally with customers, merchants, financial institutions, and other personnel to resolve system issues or request additional information to support fraud decisions.
  • Assist in identifying and developing process enhancements to maximize the efficiency of fraud detection activities.
  • Identify and prevent losses from fraud reports, referrals from the fraud email box, and return items from multiple sources/platforms.
  • Make sound subjective decisions to close risky relationships, place and remove restrictions on accounts, and return ACH/cancel wires.
  • Investigate risk identified through new account filters from the new account opening process.
  • Investigate check and ACH returns and rejects, review and investigate fraud referrals.
  • Run and review proactive risk reports, conduct research using third-party data sources to validate monetary and non-monetary transactions.
  • Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking, and account openings.
Qualifications
  • High School Diploma or GED.
  • 1-2 years of fraud experience.
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook).
  • Strong understanding of the customer service experience.
  • Must be self-directed, detail-oriented, driven, and able to work independently in a team-oriented and fast-paced environment.
Preferred Qualifications
  • Associates or Bachelor's Degree.
  • Fraud experience in a financial services environment.
About Goldman Sachs

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, and personal finance offerings and mindfulness programs.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

The Goldman Sachs Group, Inc., 2021. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.

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