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Retail Operations Supervisor, Long Island

2 months ago

Roslyn, Washington, United States Equinox Full time
Job Overview

Company Overview
Equinox is a leader in integrated luxury and lifestyle offerings focused on Movement, Nutrition, and Regeneration. Our brands, including Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels, are dedicated to inspiring our members and employees to achieve their fullest potential. With over 200 locations in major cities across the United States and internationally, we are committed to fostering a community that thrives on high performance.

Our Philosophy
At Equinox, we are driven by a passion for high performance living. We believe in the power of a disruptive approach to unlock untapped potential. Our culture emphasizes teamwork, attention to detail, and a relentless pursuit of excellence. We are always at the forefront of trends in fashion, culture, and consumer behavior, and we take pride in being a community that supports each other's success.

Position Summary
We are seeking dynamic, innovative, and motivated Retail Shop Managers-on-Duty to join our team at Equinox locations in Long Island. This role is ideal for individuals eager to make a meaningful impact within a vibrant and expanding organization.

Key Responsibilities:

Sales & Customer Experience:

  • Meet and exceed assigned monthly sales targets.
  • Guide and mentor Shop Associates in effective sales techniques and key performance indicators.
  • Deliver an exceptional customer experience for all visitors.
  • Maintain comprehensive knowledge of all services, programs, and products offered.

Operational Excellence:

  • Consistently uphold loss prevention and inventory management protocols.
  • Ensure the team comprehends all communication and training materials, completing operational tasks accurately and on time.
  • Support the hiring, training, and development of Shop staff.
  • Assist with scheduling and shift management.

Product Presentation:

  • Ensure the Shop and staff reflect company brand standards through effective merchandising and adherence to dress codes.
  • Maintain high standards of cleanliness and organization throughout the sales floor and stockrooms.

Professional Development:

  • Foster strong relationships with colleagues and clients.
  • Stay informed about company standards and practices across departments to promote teamwork.
  • Adhere to all company policies and procedures, supporting company initiatives.
  • Communicate effectively and professionally at all levels.

Qualifications:

  • Demonstrated leadership skills and ability to follow direction.
  • Experience in customer service, preferably in a retail environment.
  • Strong work ethic, integrity, and reliability.
  • Excellent organizational, time management, and communication skills.
  • Willingness to embrace new ideas and techniques.
  • Availability to work a flexible schedule based on business needs.

Compensation: Pay starts at $18.00 per hour, with opportunities for additional incentives.

Benefits:
As part of the Equinox team, you will enjoy competitive compensation, comprehensive benefits, and industry-leading commission opportunities. Additional perks include a complimentary club membership and discounts on services such as Personal Training, Pilates, Spa, and Shop products.

This job description outlines the general requirements for the position and is not exhaustive. Other responsibilities may be assigned as necessary to ensure the effective operation of the department.

Equinox is an equal opportunity employer. All information will be kept confidential according to EEO guidelines.