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Administrative Support Specialist

2 months ago

Columbia, Tennessee, United States Jennalynn Drake - State Farm Agent Full time
Position Overview

ROLE SUMMARY:
JennaLynn Drake State Farm is in search of a detail-oriented and proactive individual to manage administrative responsibilities and assist insurance professionals in attracting and retaining clients. Your commitment to precision, customer engagement, and a sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven expert who excels in a high-energy setting will create opportunities for career advancement and increased earnings.

KEY RESPONSIBILITIES:

  • Build and maintain strong customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Implement a customer-centric, needs-based review approach to inform clients about various insurance solutions.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.

EMPLOYEE BENEFITS:

  • Base salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Profit-sharing options.
  • Potential for professional growth and advancement within the agency.

About Our Agency:

  • Our mission focuses on assisting individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations.
  • We pride ourselves on our commitment to community and client satisfaction.