Senior Program Operations Specialist
1 week ago
We are seeking a highly skilled Senior Program Operations Specialist to oversee daily operations, manage staff, and ensure compliance with regulations.
About the RoleThis is a critical position that requires strong leadership skills, attention to detail, and excellent communication abilities. As a Senior Program Operations Specialist, you will be responsible for managing consumer records, tracking staff training, and maintaining accurate documentation.
Key Responsibilities- Oversee daily operations, including quality inspections, emergency response, and staff supervision.
- Manage medical appointments, medication administration, and training compliance.
- Participate in on-call rotation and contribute to the PART team.
- Monitor and track staff training compliance, conduct in-home orientations, and provide training documentation.
- Ensure operations comply with relevant regulations and policies.
- Maintain consumer records, staff training, and review EMR (SETWORKS) daily.
- Provide general supervision using Person Directed Framework/Non-Violent Communication.
- Mentor staff, address performance issues, and complete timely employee evaluations.
- Manage consumer and house funds, maintain food supplies, and report maintenance needs.
- Complete expense records, monitor vehicle and equipment usage, and ensure proper documentation.
- Report incidents and coordinate with outside agencies.
- High school diploma or equivalent required; Bachelor's degree preferred.
- At least 18 years old and valid driver's license.
- Ability to pass a drug screening, physical, tuberculosis test, and background/DMV checks.
- Weekend availability required.
The estimated salary for this position is $65,000 - $75,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Senior IRA Operations Specialist
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Training Operations Specialist
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