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Customer Experience Representative

3 weeks ago

Whittier, California, United States Eclipse CA Inc Full time
Job Title: Customer Experience Representative

Eclipse CA Inc. is seeking a results-driven individual to join its retail marketing and lead generation team as a Customer Experience Representative.

This role requires exceptional communication skills, a customer-centric approach, and the ability to connect local homeowners with our client's products and services.

Key Responsibilities:
  • Interact with customers to provide information about premier home renovation and home improvement services
  • Engage customers on the value of renovations for their families and homes
  • Build genuine and professional rapport with customers to connect them with sales experts
  • Attend regular in-person and video training sessions with internal leadership team
Requirements:
  • Prior experience in customer service, retail customer service associate, or sales
  • Strong work ethic and growth-oriented mindset
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
  • Emotional intelligence and creative problem-solving skills
Benefits:
  • Dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Chance to make a real impact in customers' lives

Estimated Salary Range: 45000 - 60000 per year, depending on location and experience.