Customer Service Representative
2 weeks ago
We are seeking a highly skilled and resourceful individual to join our team as a Customer Service Generalist. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our diverse clientele.
Key Responsibilities:
- Guide customers through our extensive inventory to find the products they need to meet their business goals
- Identify new customer opportunities and enhance our marketing file with research findings
- Provide value-added solutions to customers' unique questions based on sound research and data analysis
About McMaster-Carr
For over 100 years, McMaster-Carr has been a trusted partner of major and minor businesses, governments, and institutions across the continent. Our signature catalog contains over 580,000 of the highest-quality, highest-demand products, and our supply chain and logistics management allow us to deliver those products quickly and reliably.
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation.
At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
What We OfferWe offer a competitive starting pay range of $70,000 - $80,000, with opportunities for advancement based on performance. In addition to your base salary, you will also be eligible for Cash Profit Sharing and Retirement Fund (DPS) contributions.
We provide comprehensive benefits to support employees and their dependents, including zero-dollar premiums for medical, dental, pharmacy, and vision plans, 100% tuition reimbursement, first-time home buyer assistance, and college assistance for dependents.
We also offer a fast-paced and collegial work environment, with opportunities for growth and professional development.
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