Customer Service Generalist

2 weeks ago


Robbinsville, New Jersey, United States MCMASTER-CARR SUPPLY COMPANY Full time
About the Role

We are seeking a highly skilled and adaptable individual to join our customer service team. As a Customer Service Generalist, you will be responsible for providing exceptional support to our diverse clientele, navigating our extensive product inventory, and identifying new customer opportunities.

Key Responsibilities
  • Guide customers through our product offerings to meet their business needs
  • Identify and respond to customer inquiries, and enhance our marketing efforts with research findings
  • Provide value-added solutions to customers' unique questions, based on sound research and data analysis
What We Offer

At McMaster-Carr, we offer a fast-paced and collegial work environment, with opportunities for growth and professional development. Our comprehensive benefits package includes zero-dollar premiums for medical, dental, pharmacy, and vision plans, as well as 100% tuition reimbursement and first-time home buyer assistance.

About McMaster-Carr

For over 100 years, McMaster-Carr has been a trusted partner to businesses, governments, and institutions across the continent. Our signature catalog contains over 580,000 high-quality products, and our supply chain and logistics management ensure timely delivery to our customers.

Equal Opportunity Employer

We are committed to providing a workplace free of discrimination, harassment, and retaliation, and we do not make employment decisions based on protected characteristics such as age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.



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