Concierge Services Team Member

4 weeks ago


Charleston, West Virginia, United States University of Mary Washington Full time

Job Summary:

The Concierge Services Team is responsible for providing exceptional on-site assistance in the CRUC, Digital Auditorium, and Underground during weekdays, evenings, and weekends.

Key Responsibilities:

  • Staffing the Information Desk in the CRUC
  • Staffing events in the Digital Auditorium and Underground
  • Setting up furniture in rooms for events
  • Giving directions and answering questions about UMW
  • Selling tickets and providing simple sound and lighting services for events

Requirements:

  • Some customer service experience
  • Ability to analyze client needs and implement solutions
  • Ability to handle complaints and provide appropriate solutions
  • Knowledge of computers and job-related software programs

Additional Considerations:

The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community. We promote access, inclusion, and diversity for all students, faculty, staff, constituents, and programs.



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