Host - Front of House Team Member

4 weeks ago


Charleston, West Virginia, United States Home Team Management Company LLC Full time
Job Title: Host

Job Summary:
We are seeking a friendly and attentive Host to join our Front of House team at Home Team Management Company LLC. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Ensure accurate and fair guest placement, taking into account the needs of both the service staff and the individual guest experience.
  • Take reservations and manage waitlists in a timely and efficient manner.
  • Monitor guests' needs and provide exceptional service throughout their dining experience.
  • Maintain knowledge of menu items, specials, and restaurant policies to provide informed recommendations to guests.


Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of local activities and attractions to provide recommendations to guests.
  • Ability to use POS system and maintain accurate records.


Physical Demands:

  • 100% of shift spent standing.
  • 75% of shift spent reaching, bending, and stooping.
  • 20% of shift spent carrying highchairs.


Disclaimer:
This job description is not a contract for employment and is subject to change. Employment is considered 'at will' and may be terminated by either party with or without notice.

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