Care Coordinator

19 hours ago


Wausau, Wisconsin, United States Bridge Community Health Clinic Full time
Job Title: Integration Care Coordinator

Bridge Community Health Clinic is seeking a highly skilled and compassionate Integration Care Coordinator to join our team. As a key member of our behavioral health and integrated services team, you will play a critical role in supporting clients in navigating community resources, coordinating care needs across service areas, and assisting with meeting whole person care goals through direct and indirect patient care.

Key Responsibilities:
  • Coordinate care and provide ad hoc and ongoing case management with internal and external providers and care team members for patients with complex needs.
  • Coordinate incoming referral process and gather initial information to establish care for behavioral health services in cooperation with clinic staff.
  • Assist with the assessment of psychosocial whole person needs and social drivers of health.
  • Provide psychoeducational and brief behavioral health interventions under appropriate supervision and direction.
  • Support Primary Care/Behavioral Health/Dental Integration efforts through clinical and administrative duties.
  • Provide Integrated Behavioral Health Services within scope of practice under direction of department leadership and assigned providers.
  • Provide education and resources for primary care and dental teams related to mental health topics.
  • Assist the clinic with ongoing clinical projects relevant to behavioral health, integrated services, and social drivers of health.
  • Maintain follow-up care with patients through phone contact and office visits, while at the same time encouraging and fostering self-management.
  • Connect people to healthcare and social services through referrals, warm hand offs, and follow-up.
  • Provide administrative support for integrated care and behavioral health priorities.
Requirements:
  • Bachelor's degree in human services or related field.
  • Two years of experience working in a similar medical or behavioral health role.
  • Strong customer service skills, with problem-solving experience.
  • Clerical, administrative, or reception experiences.
Preferred Qualifications:
  • Experience working as part of a care team.
  • Experience working with an electronic health record (EHR).
  • Proficiency in Microsoft Word, Excel, Teams, and Outlook.
What We Offer:
  • Mission-driven patient-focused supportive culture.
  • Competitive wages and benefits (health, dental, vision, life, and disability insurance).
  • Paid holidays.
  • Paid time-off.

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