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Customer Service Ambassador

2 months ago

Lewisville, Texas, United States Sika Full time

Job Summary

The core responsibility of this position is to provide exceptional customer service to current and future clients of Sika. This includes placing and consolidating customer orders, arranging for delivery according to customer preferences, and maintaining updated records of customer interactions.

Key Responsibilities

  • Provide timely and effective customer service to meet the needs of current and future clients
  • Place and consolidate customer orders in a timely and accurate manner
  • Arrange for delivery of customer orders according to customer preferences
  • Maintain updated records of customer interactions, including order status and customer feedback
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive customer information

What We Offer

Sika offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.