Customer Service Ambassador

4 weeks ago


Lewisville, Texas, United States Berenice Mendez - State Farm Agent Full time
Customer Relations Representative

As a valued member of our team at Berenice Mendez - State Farm Agent, you will play a critical role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Assist with customer retention strategies to ensure long-term relationships.
  • Coordinate with other departments to ensure seamless customer satisfaction.
Requirements:
  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred.
  • Ability to handle high-stress situations calmly and professionally.
  • Bilingual Spanish is a plus.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a competitive salary range of $40,000.00 - $55,000.00 per year and a dynamic work environment that fosters growth and development.



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