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Restaurant Operations Manager

2 months ago


Cordova, Tennessee, United States Pyro's Fire Fresh Pizza Full time
Job Description

**About Pyro's Fire Fresh Pizza**

We are a rapidly growing restaurant chain with a passion for delivering exceptional customer experiences. As an Assistant Restaurant Manager, you will play a key role in leading our team to achieve this goal.

Key Responsibilities
  • **Team Leadership**: Build and lead a high-performing team to deliver outstanding customer service and achieve sales targets.
  • **Operational Excellence**: Manage key operational and financial performance metrics, including food quality, customer satisfaction, and labor costs.
  • **Marketing and Branding**: Develop and implement marketing strategies to promote our brand and drive sales.
  • **Guest Experience**: Create a legendary guest experience by ensuring that every customer interaction is positive and memorable.
  • **Restaurant Systems**: Master our restaurant systems, including POS, HR, scheduling, inventory, and other key tools.
Requirements
  • **Experience**: 3 years of restaurant management and supervisory experience.
  • **Skills**: Knowledge of computers, including MS Word, Excel, and Micros, is a plus.
  • **Leadership**: Self-discipline, initiative, leadership ability, and an outgoing personality are essential.
  • **Communication**: Pleasant, polite manner and a neat and clean appearance are required.
  • **Problem-Solving**: Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
  • **Time Management**: Ability to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • **Communication**: Good communication skills for dealing with diverse staff and guests.
  • **Analytical**: Ability to coordinate multiple tasks, such as controlling food, beverage, and labor costs, while maintaining required standards of operation in daily restaurant activities.
  • **Interviewing**: Ability to interview and assess the experience and qualifications of job applicants.
Benefits
  • **Competitive Compensation**: Up to $17.50/hour (with tips included).
  • **Benefits Package**: Competitive wage paid weekly, with overtime for more than 40 hours, healthcare (medical, dental, vision), 401(k) savings plan, paid time off (PTO), and employee discounts.

**About Wolf River Hospitality Group**

We are a locally owned, multi-concept restaurant group with locations in Tennessee, Mississippi, and Alabama. Our mission is to deliver exceptional customer experiences and drive growth through innovation and teamwork.