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Customer Engagement Associate
2 months ago
Job Overview:
We are looking for a committed individual to take charge of customer interactions and provide essential information to potential clients. In this role, you will be pivotal in representing our organization and assisting individuals with their queries.
Key Responsibilities:
- Effectively manage communication through various channels including phone, email, and online chat.
- Proactively initiate and engage in discussions with visitors on our website via live chat.
- Deliver accurate and compelling information regarding our products and services to prospective customers.
About the Role:
As a Customer Engagement Associate at Staples, you will play a vital role in enhancing customer satisfaction and driving engagement. Your expertise in communication will help bridge the gap between our offerings and the needs of our clients.
