Customer Service Specialist
7 days ago
Benefits Package
We offer a comprehensive benefits package that includes:
- Employee Stock Ownership Program (ESOP) - A valuable employee benefit that provides ownership opportunities.
- Affordable Health Insurance - Choose from two plan options: PPO 2000 or HSA 3000.
- Dental Insurance - Enjoy affordable dental coverage with no waiting period.
- Vision Insurance - Quality vision coverage at a low cost.
- Life Insurance - A $10,000 life insurance policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- Paid Time Off - Competitive paid time off policies.
- Employee Discount - Enjoy generous discounts on all merchandise.
Qualifications and Skills
- Excellent Communication Skills - Strong verbal and written communication skills.
- Great Listening Ability - Ability to listen attentively to customers.
- High Energy and Sales Focus - A high-energy sales professional with a customer satisfaction focus.
- Availability and Flexibility - Available to work a retail schedule.
- Technical Skills - Prior experience using Windows-based computer programs.
- Basic Skills - Basic reading and comprehension skills, basic numerical reasoning skills.
- Attention to Detail - Ability to complete paperwork accurately and efficiently.
Physical Demands
- Physical Abilities - Ability to sit, stand, walk, stoop, and reach regularly.
- Lifting and Carrying - Ability to lift and carry up to 15 lbs.
Education and Experience
- Education - High school diploma or equivalent combination of education and experience.
- Previous Experience - Previous demonstrated experience in a customer satisfaction environment preferred.
- Additional Experience - Previous retail experience is a plus but not required.
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