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Room Attendant

2 months ago

Raleigh, North Carolina, United States StepStone Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Housekeeping team as a Room Attendant at the Holiday Inn Raleigh Downtown. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities
  • Room Preparation and Maintenance: Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
  • Guest Safety and Security: Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
  • Lost and Found: All lost and found items are to be taken to the housekeeping office as soon as they are found.
  • Communication and Reporting: Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information.
  • Teamwork and Collaboration: Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings.
Requirements
  • Physical Demands: Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds.
  • Education and Experience: High school education preferred. Relevant training and experience required. Additional language ability preferred.