Customer Service Associate

1 month ago


Ocala, Florida, United States Staff My Agency Full time
Customer Service Representative

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

Key Responsibilities:
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Utilize a customer-centric approach to educate customers about insurance options and develop tailored solutions.
  • Identify opportunities to upsell and cross-sell products and services, driving revenue growth and customer satisfaction.
What We Offer:
  • Competitive hourly pay plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Opportunities for career advancement and professional growth.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proactive problem-solving skills and attention to detail.
  • Basic computer skills and willingness to learn.

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply. We'll be in touch to discuss the next steps in our interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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