Retail Store Manager

4 weeks ago


Fredericksburg, Virginia, United States Matern Staffing Full time
Job Description

Matern Staffing is seeking a Sales Team Lead to support daily operations in a nonprofit store in Fredericksburg, VA. As a Sales Team Lead, you will assist managers in overseeing daily operations, ensuring a positive shopping experience for customers, and leading by example to uphold the company's mission and values.

The ideal candidate will possess strong organization and problem-solving skills, a passion for customer service, and the ability to motivate team members. If you are a results-driven individual with a proven track record in retail, we encourage you to apply.

Key Responsibilities:

  • Assists in managing and mentoring a diverse team of retail associates, fostering a collaborative and positive work environment
  • Ensures exceptional customer service, addressing customer inquiries, and resolving cashier issues (voids, refunds, change, etc) promptly
  • Support sales initiatives by maintaining attractive merchandise displays, monitoring stock levels, and assisting with pricing and promotions
  • Develops employees through cross-training initiatives to build depth and grow skills-base
  • Follows company policies and procedures to enforce company's mission and maintain a safe work environment

Requirements:

  • High School diploma or equivalent and at least 1 year's retail experience
  • Excellent time management and prioritization skills, with a track record of proactive problem resolution
  • Calmly and efficiently adapts, sees the potential for opportunity when challenges present themselves
  • Friendly & positive personality for engaging with customers and driving excellent customer service
  • Strong communication and leadership skills for interacting with and developing employees
  • Ability to lift to 50 pounds

About Matern Staffing:

Matern Staffing is a V3 (Virginia Values Veterans) Certified Organization. We believe that when employees and business partners succeed, families and communities thrive. Matern Staffing is an equal opportunity employer.



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