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District Manager

2 months ago

Weirton, United States Delight Restaurant Group Full time

Job Summary

We are seeking a highly skilled and experienced Director of Operations to join our team at Delight Restaurant Group. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, driving sales growth, and ensuring exceptional customer experiences.

Key Responsibilities

  • Oversee the management of daily restaurant operations, including staffing, inventory management, and customer service.
  • Develop and implement strategies to drive sales growth and increase customer satisfaction.
  • Monitor and analyze financial performance, including sales, profits, and labor costs.
  • Lead and develop a team of restaurant managers to achieve business objectives.
  • Collaborate with other departments to ensure seamless operations and achieve company goals.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Conduct regular restaurant visits to monitor performance and provide coaching and feedback to restaurant managers.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Participate in strategic planning initiatives to drive business growth and improvement.

Requirements

  • High school diploma required; college degree preferred.
  • Significant restaurant operations experience, including multi-unit restaurant management experience.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
  • Ability to analyze financial data and make informed business decisions.
  • Knowledge of restaurant operations, including inventory management, labor costs, and customer service.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and conflict resolution skills.

Working Conditions

  • Must be able to stand for long periods of time without a break.
  • Must be able to work in hot and cold environments.
  • Must be able to walk, bend, and kneel.
  • Must be able to reach and grab.
  • Must be able to work in a loud environment.
  • Must be able to see and hear.
  • Must be able to wear a headset to take orders.
  • Must be able to talk.
  • Must be able to smell and taste.
  • Must be able to lift up to 30 pounds.

Travel Requirements

  • Travel required between restaurants.
  • Some travel outside of local area may be required.