Banquet Server On Call

16 hours ago

Houston, Texas, United States Hyatt Regency Houston West Full time
About Us

At Hyatt Regency Houston West, we prioritize our employees' well-being and growth. Our company culture is built on diversity, inclusivity, and a commitment to providing exceptional guest experiences. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our hotel is a great place to build a career, with opportunities for growth and development in a supportive and collaborative environment.

Job Summary

We are seeking a highly motivated Banquet Server to join our team. As a Banquet Server, you will be responsible for setting up and preparing banquet rooms, serving and bussing tables, and clearing and tearing down banquet rooms at the end of the function. This is a great opportunity for a driven individual to grow and learn in a world-class property.

Responsibilities
  • Set up for functions, including draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces.
  • Service includes picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
  • Break down to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Responsibilities also include cleaning the back hall and organizing storerooms.
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs.
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
  • Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/countertops and takes them to the kitchen.
  • Cleans and sanitizes tables and/or counters & seats after guests are finished.
  • Explains how various menu items are prepared, cooking methods and ingredients.
  • Takes into consideration any special request and dietary issues made by the guest.
  • Provides general property information Offers warm and sincere welcome/farewell for all guests.
  • Interacts with staff in a professional manner, assisting other departments with necessary information.
  • Ensures final quality check on food and beverage items before serving guests.
  • Monitors assigned tables for customer satisfaction, quality, and additional service.
  • Addresses any guest issue promptly and with high concern.
  • Assist with other events and restaurant staff as needed.
  • Maintains a constant awareness of safety issues, (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons)
Qualifications
  • Minimum 1 year's experience in events service for small to large-size events in a catering conference venue or mid to large-size hotel.
  • Previous restaurant service experience is a plus but not required.
  • Flexibility in schedule availability to include weekends and holidays.
  • Great opportunity to also build some extra money if interested in being on-call.
Benefits
  • 401k after 90 days, company match to 4%
  • Medical/Dental/Vision Insurance eligible after 90 days
  • Company-paid Life Insurance
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Awesome Vacation and Paid Time-Off Policies
  • Hyatt Hotel Discounts Worldwide
  • Pyramid Global Hospitality Discounts
  • Complimentary Meals and Parking

Hyatt Regency Houston West is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

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