Banquet Server

2 days ago

Houston, Texas, United States Houston Marriott Westchase Full time
About Us

At Houston Marriott Westchase, we're committed to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of perks, including comprehensive health insurance, retirement plans, and paid time off, as well as unique benefits like on-site wellness programs and employee rates on hotel stays.

Job Summary

We're seeking highly motivated On-Call Banquet Servers to join our team. As a Banquet Server, you'll help set up and prepare the banquet room for events, serve food and bus tables, and clear and tear down the room at the end of the function. This is an ON-CALL position that requires availability on any day of the week, including Saturdays and Sundays.

Responsibilities
  • Set up and prepare the banquet room for events, including draping tables, setting silverware, and preparing drinks.
  • Service includes picking up food from the back hall, carrying trays to the function location, serving food, and clearing the tables.
  • Break down includes bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Perform food and beverage preparation duties, such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
  • Explain menu items, cooking methods, and ingredients to guests.
  • Monitor assigned tables for customer satisfaction, quality, and additional service.
  • Take into consideration and forward information to Banquet captains of any special requests and dietary issues made by guests.
  • Maintain constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.
Requirements
  • TABC and Food Handler certifications.
  • Ability to communicate in English sufficient to understand job requests from supervisors, understand menus, record orders/requests, and communicate with guests to explain orders.
  • Work well in stressful, high-pressure situations with a sense of urgency.
  • Standing and extensive walking, up to entire shift, with frequent bending, squatting, and side-to-side movement.
  • Able to extend arms, frequent bending and stooping, and ability to carry and/or lift trays up to 20 lbs.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Prior customer service, hospitality, and/or server experience preferred.
What We Offer

We offer our On-Call associates the opportunity to participate in the company 401k Retirement Plans after 90 days, with company match up to 6%, and our Employee Assistance Program (EAP).

Houston Marriott Westchase Hotel and Pyramid Global Hospitality is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

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