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Member Experience Representative

2 months ago


Huntsville, Alabama, United States Avadian Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Advocate - Universal at our South Parkway branch. As a key member of our team, you will serve as a liaison between our members and the Credit Union, providing personalized service and support to meet their financial needs.

Key Responsibilities
  • Member Service: Provide exceptional service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Transaction Processing: Accurately process transactions, including deposits, withdrawals, and loan applications.
  • Account Management: Open and manage member accounts, ensuring accurate and up-to-date information.
  • Loan Origination: Originate loans and other financial products, working with members to understand their needs and provide personalized solutions.
  • Branch Operations: Assist with branch operations, including rotating duties and maintaining a clean and organized workspace.
Requirements
  • Experience: 1-3 years of retail banking experience, with a focus on sales and customer service.
  • Education: High school diploma or equivalent.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
What We Offer

We offer a competitive salary of $21 per hour, plus a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.